Conflict Management Courses

1. Conflict Management with Emotional Intelligence

Conflict Management with Emotional Intelligence

Discover ways to grow your communication skills to manage conflict and develop emotional intelligence in the workplace
Content:
- Recognize why some conflict is to be expected and why it is a part of healthy relationships.
- Compare and contrast the various modes that can be used in conflict resolution.
- Assess your own mode of conflict and how this helps or hinders you in working with conflict.

2. Complete Guide to Conflict Management in the Workplace

Complete Guide to Conflict Management in the Workplace

Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques
Content:
- Stop feeling distracted
- anxious
- or frustrated about conflict with your coworkers
- boss
- or employees
- Stop avoiding conflict and allowing tension and resentment to fester
- leading to long term consequences
- Use differences of opinion and conflicts constructively
- leading to growth and creativity

3. Culture | How to Manage Team Conflict

Culture | How to Manage Team Conflict

Understand how to harness healthy conflict in teams and how to manage conflict conversations
Content:
- Understand how perceptions create conflict
- Determine factors that create unhealthy team conflict
- Harness healthy conflict in teams

4. Mastering Conflict Management and Resolution at Work

Mastering Conflict Management and Resolution at Work

Discover what happens to you in conflict, use tools to resolve any conflict, and strengthen your relationships
Content:
- Define conflict and identify your conflict handling style
- Use strategies to manage your defensiveness
- Tools to help you resolve any conflict and remain calm in heated arguments

5. Become a Master at Conflict Management at Home or Work

Become a Master at Conflict Management at Home or Work

Learn Communication Skills in Conflict Resolution and Emotional Intelligence; Face Difficult Conversations Confidently
Content:
- Conflict management skills to solve problems and maintain healthy relationships
- How to prevent disagreements from becoming unhealthy conflict
- A concrete framework and steps for entering into difficult conversations and resolving conflict

6. Conflict Management at Work: Real World Strategies & Tools

Conflict Management at Work: Real World Strategies & Tools

A Practical Introduction to Workplace Conflict Management for Managers and Supervisors
Content:
- Recognize the signs of conflict early
- so you have a chance to stop it
- Reduce the incidence of conflict
- by listening well
- Understand how conflict escalates
- so you can stay calm and stop the escalation

7. Managing conflict with skill and confidence

Managing conflict with skill and confidence

Understanding conflict and resolving disagreements with confidence at work and in life
Content:
- Students will be able to manage conflict situations more effectively and deal with anger and strong emotional responses in a constructive way.
- The vital keys to preventing escalation and dispute.
- How to turn potential flare-ups into constructive conversations.

8. Managing Generational Conflict

Managing Generational Conflict

Powerful knowledge for managing & reducing conflict, increasing engagement & productivity, and turning customers to fans
Content:
- Upon completing this course
- you will be able to:
- Create a culture of greater inclusion and collaboration across different generations
- Decrease workplace conflict and increase employee engagement and productivity

9. Bounce Back From Failure & Turn Conflict into Collaboration

Bounce Back From Failure & Turn Conflict into Collaboration

Failure and conflict are often thought of negatively but they can become positive turning points when handled well.
Content:
- Set SMART goals to keep you focused during moments of failure.
- Examine failures systematically to make changes for the future.
- De-activate workplace conflict triggers by aligning your organization with team members’ needs.

10. Anger Management & Conflict Resolution Program - (4 hours)

Anger Management & Conflict Resolution Program - (4 hours)

How to manage anger and ensure it does not explode into rage. Enhance your life by building quality relationships.
Content:
- Anger Management & Conflict Resolution Program will help you understand and manage your anger so that it doesn’t explode into rage. At the end of the day
- the only thing that brings joy and meaning to life is having loving meaningful relationships with family and friends. The purpose of this program is to help you develop a better quality of life by improving your relationships.

11. Conflict management: Prevention and resolution.

Conflict management: Prevention and resolution.

A step-by-step guide for reducing and resolving conflicts in both your personal and professional life.
Content:
- How to become more comfortable with conflict.
- How to reduce the amount of conflicts you experience.
- How to resolve conflicts that can't be avoided.

12. SELF DEFENSE: Mental & Physical Game for Defending Yourself

SELF DEFENSE: Mental & Physical Game for Defending Yourself

Increase your confidence and self esteem. Learn how to resolve conflicts, control your emotions and stay sharp in crisis
Content:
- Understand conflict dynamics and how to behave in conflict situations
- Learn how to avoid conflict escalation
- When conflicts escalate learn how to defend yourself

13. Conflict Resolution and De-Escalation Skills

Conflict Resolution and De-Escalation Skills

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with other people
Content:
- You'll learn how to effectively address and de-escalate conflicts
- using appropriate techniques to deal with the person's emotions or complaints
- You'll learn how to properly analyze people's rules and how to avoid breaking them
- avoiding future conflicts
- You'll learn how to mediate tense situations between third parties
- evaluating both positions impartially

14. Mediation: Conflict Management & Resolution - Certification

Mediation: Conflict Management & Resolution - Certification

Learn more about Mediation: Conflict Management & Resolution. Boost your personal development and skills!
Content:
- What is mediation?
- Comparison between mediation and court trial.
- Comparison between the basic techniques and methods in mediation and court trial.

15. Conflict management and crucial communications

Conflict management and crucial communications

The 7 steps to make you feel comfortable and prepared for the most difficult conversations you need to have in your life
Content:
- Apply a clear structure to deliver a difficult conversation
- Feel comfortable and assured when they need to have a difficult conversation
- Be certain to deliver difficult messages while making the other person feel respected and appreciated

16. Conflict management in the workplace

Conflict management in the workplace

How to effectively resolve conflict at work.
Content:
- List the main reasons for conflict.
- Identify the positive and negative consequences of conflict.
- Express themselves effectively in situations of conflict.